Alabama residents: check your Lifeline eligibility in 60 seconds no cost, no obligation.
Helping Alabama Families Apply for the Federal Lifeline Program
FREE PHONES
ARE BACK!
Stay Connected. Stay Empowered.
Caring for Citizens of Alabama, Inc. helps qualified low-income Alabama residents apply for free smartphones and monthly service through the federal Lifeline program. $0 monthly bills. No contracts. Checking your eligibility below takes about 60 seconds.
1,000 Minutes
Monthly talk time upgrade available by calling 611
4.5GB High Speed Internet
SIM card can also go into your own unlocked phone
Unlimited Text
Send and receive without limits
Most qualifying programs give instant pre-approval.
Here's what you'll need on your verification call.
Valid ID (less than 1 year expired)
Email Address
Benefit Letter (SSI, Medicaid, SNAP, etc.)
Income Document
W2 or Tax Return
Food Stamp Letter
Qualifying Programs Instant Pre-Approval
Participation in any of these programs automatically qualifies your household for a free smartphone and monthly service plan.
SNAP / Food Stamps
Supplemental Nutrition Assistance Program participants
Medicaid
State and federal healthcare assistance recipients
SSI Benefits
Supplemental Security Income recipients
Veterans Pension
Honored armed services and survivor benefit plans
Low Income
Household income at or below 135% of federal poverty guidelines
Federal Housing / Pell
Federal Pell Grant recipients, and other assistance programs
How to Get Your Free Phone
Our 3-step process ensures rapid delivery right to your door โ no hassle, no cost.
Submit the Eligibility Scan
Fill out our secure 3-step form above. Takes less than 45 seconds. Confirm your ZIP, select your qualifying program, and enter your contact details.
Verification Call
A licensed Caring for Citizens representative calls you at +1 (334) 525-5300 to verify your benefit documents and submit your application to the State Lifeline Registry.
In Person
Visit our site to complete the whole process and verifications need to finish the Free Phone Application
Common Questions
Answers about the Alabama State Lifeline connectivity program.
Who is Caring for Citizens of Alabama, Inc.?
We are a registered 501(c)(3) non-profit organization dedicated to digital equity across Alabama. We partner with telecommunications carriers and federal Lifeline funding to distribute premium smartphones and data coverage to eligible low-income citizens at zero cost.
Is this smartphone and service truly 100% free?
Yes, under the federal Lifeline program, approved applicants pay $0 monthly, with no hidden fees...
What documents do I need for verification?
During our brief verification call, we only require simple proof of your benefit participation โ a photo of your EBT card, Medicaid enrollment letter, SSI award letter, or income documentation such as a W2, tax return, or benefit letter.
What happens if I don't use the phone each month?
Monthly usage is required to maintain your free service. If the phone goes unused for a calendar month, service will be disconnected per Lifeline program rules. Simply use the phone each month โ even one text or call counts.
Can I keep my existing phone number?
Yes. You can port your current mobile number to the new service. Just notify your Caring for Citizens representative during your verification call and they will coordinate the seamless transition at no cost.
LET'S TALK!
Ready to get your free phone? Call us or walk in today. No appointment needed.
๐ 2424 East South Blvd, Montgomery, AL ยท MonโSat 8:00 AM โ 8:00 PM CST
Caring for Citizens of Alabama
A registered 501(c)(3) non-profit organization providing free technology tools to low-income Alabamians through the federal Lifeline program.
ยฉ 2026 Caring for Citizens of Alabama, Inc. All Rights Reserved.
Privacy Policy & Terms of Service
Contact Support
๐ +1 (334) 525-5300
๐ 2424 East South Blvd
Montgomery, AL 36104
MonโSat, 8:00 AMโ8:00 PM CST
Lifeline Regulatory Disclaimer: Lifeline is a federal assistance program regulated by the Federal Communications Commission (FCC). Free devices are supplied in accordance with household eligibility criteria. Only one Lifeline benefit is allowed per household. Proof of program participation or income limits is required and verified by USAC systems during formal carrier submission. Caring for Citizens of Alabama, Inc. is an independent 501(c)(3) non-profit providing local navigation, advocacy, and outreach support.