⚡  2026 ALABAMA LIFELINE ALLOCATION IS ACTIVE — Limited devices available. Apply now before funding closes.

Caring for Citizens of Alabama, Inc.

✓ Registered 501(c)(3) Non-Profit Organization

Authorized Alabama Lifeline Program

FREE PHONES
ARE BACK!

Stay Connected. Stay Empowered.

Caring for Citizens of Alabama, Inc. is providing 100% free smartphones and monthly service to qualified low-income residents. Zero monthly bills. No contracts.

1,000 Minutes

Monthly talk time upgrade available by calling 611

4.5GB High Speed Internet

SIM card can also go into your own unlocked phone

Unlimited Text

Send and receive without limits

Requirements to Apply

  • Valid ID (less than 1 year expired)

  • Email Address

  • Everyone Can Apply!

  • Benefit Letter (SSI, Medicaid, SNAP, etc.)

  • Income Document

  • W2 or Tax Return

  • Food Stamp Letter

Qualifying Programs Instant Pre-Approval

Participation in any of these programs automatically qualifies your household for a free smartphone and monthly service plan.

SNAP / Food Stamps

Supplemental Nutrition Assistance Program participants

Medicaid

State and federal healthcare assistance recipients

SSI Benefits

Supplemental Security Income recipients

Veterans Pension

Honored armed services and survivor benefit plans

Low Income

Household income at or below 135% of federal poverty guidelines

Federal Housing / Pell

Section 8, Federal Pell Grant recipients, and other assistance programs

How to Get Your Free Phone

Our 3-step process ensures rapid delivery right to your door — no hassle, no cost.

Submit the Eligibility Scan

Fill out our secure 3-step form above. Takes less than 45 seconds. Confirm your ZIP, select your qualifying program, and enter your contact details.

Verification Call

A licensed Caring for Citizens representative calls you at (334) 525-5300 to verify your benefit documents and submit your application to the State Lifeline Registry.

In Person

Visit our site to complete the whole process and verifications need to finish the Free Phone Application

Alabama Families Already Connected

See how Caring for Citizens of Alabama has bridged the digital divide across the state.

Common Questions

Answers about the Alabama State Lifeline connectivity program.

Who is Caring for Citizens of Alabama, Inc.?

We are a registered 501(c)(3) non-profit organization dedicated to digital equity across Alabama. We partner with telecommunications carriers and federal Lifeline funding to distribute premium smartphones and data coverage to eligible low-income citizens at zero cost.

Is this smartphone and service truly 100% free?

Yes. Under the federal Lifeline program, approved applicants pay $0 monthly — no hidden fees, no shipping charges, no activation cost. The program is government-subsidized to support household digital connectivity.

What documents do I need for verification?

During our brief verification call, we only require simple proof of your benefit participation — a photo of your EBT card, Medicaid enrollment letter, SSI award letter, or income documentation such as a W2, tax return, or benefit letter.

What happens if I don't use the phone each month?

Monthly usage is required to maintain your free service. If the phone goes unused for a calendar month, service will be disconnected per Lifeline program rules. Simply use the phone each month — even one text or call counts.

Can I keep my existing phone number?

Yes. You can port your current mobile number to the new service. Just notify your Caring for Citizens representative during your verification call and they will coordinate the seamless transition at no cost.

LET'S TALK!

Ready to get your free phone? Call us or walk in today. No appointment needed.

📍 2424 East South Blvd, Montgomery, AL · Mon–Sat 8:00 AM – 8:00 PM CST

Caring for Citizens of Alabama

A registered 501(c)(3) non-profit organization providing free technology tools to low-income Alabamians through the federal Lifeline program.

© 2026 Caring for Citizens of Alabama, Inc. All Rights Reserved.

Contact Support

📞 (334) 525-5300

📍 2424 East South Blvd
Montgomery, AL 36104

Mon–Sat, 8:00 AM–8:00 PM CST

Lifeline Regulatory Disclaimer: Lifeline is a federal assistance program regulated by the Federal Communications Commission (FCC). Free devices are supplied in accordance with household eligibility criteria. Only one Lifeline benefit is allowed per household. Proof of program participation or income limits is required and verified by USAC systems during formal carrier submission. Caring for Citizens of Alabama, Inc. is an independent 501(c)(3) non-profit providing local navigation, advocacy, and outreach support.